{"id":1560,"date":"2025-04-08T19:00:18","date_gmt":"2025-04-08T19:00:18","guid":{"rendered":"https:\/\/klap.ee\/?page_id=1560"},"modified":"2026-02-12T02:50:34","modified_gmt":"2026-02-12T02:50:34","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/klap.ee\/et\/return-and-refund-policy\/","title":{"rendered":"Tagastamistingimused"},"content":{"rendered":"

Meil on 14-p\u00e4evane tagastus\u00f5igus, mis t\u00e4hendab, et tarbijatel (eraisikutel) on p\u00e4rast toote k\u00e4ttesaamist 14 p\u00e4eva aega, et taotleda selle tagastamist. Kui on ostetud renoveeritud toode, kehtib see \u00f5igus ka ettev\u00f5tetele.

Tagastamiseks peab teie toode olema samas seisukorras, nagu te selle k\u00e4tte saite, kandmata v\u00f5i kasutamata, siltidega ja originaalpakendis. Samuti vajate ostukviitungit v\u00f5i ostut\u00f5endit. Kui tool v\u00f5i muu itme ei sobi teile mingil p\u00f5hjusel ja te soovite seda tagastada, vastutab klient tagastamiskulude eest, v\u00e4lja arvatud juhul, kui toolile on tekkinud olulised defektid (katkine toolimehhanism, mittet\u00f6\u00f6tav silinder jne), millest ei olnud ostu ajal teada.

Tagastamise alustamiseks v\u00f5ite meiega \u00fchendust v\u00f5tta aadressil info@klap.ee<\/a>. Pange t\u00e4hele, et tagastused tuleb saata j\u00e4rgmisele aadressile: Vana-L\u00f5una 39\/1, Tallinn, Eesti

Kui teie tagastamine v\u00f5etakse vastu, saadame teile tagastussildi ja juhised, kuidas ja kuhu oma pakki saata. Tagasi saadetud esemeid, mille kohta ei ole eelnevalt tagastamistaotlust esitatud, ei v\u00f5eta vastu.

V\u00f5ite alati meiega \u00fchendust v\u00f5tta, kui teil on k\u00fcsimusi tagastamise kohta. info@klap.ee<\/a>.<\/p>\n\n\n\n

Kahjud ja probleemid<\/strong>
Palun kontrollige oma tellimus p\u00e4rast k\u00e4ttesaamist ja v\u00f5tke meiega viivitamatult \u00fchendust, kui toode on defektne, kahjustatud v\u00f5i kui saate vale toote, et saaksime hinnata probleemi ja seda parandada.<\/p>\n\n\n\n

Erandid \/ tagastamisele mittekuuluvad esemed<\/strong>
Teatud t\u00fc\u00fcpi kaupu ei saa tagastada, n\u00e4iteks kergesti riknevate kaupade, eritoodete (n\u00e4iteks eritellimuste v\u00f5i isikup\u00e4rastatud toodete) ja isikliku hoolduse kaupade puhul. Samuti ei v\u00f5ta me tagasi ohtlikke materjale, tuleohtlikke vedelikke ega gaase. Palun v\u00f5tke \u00fchendust, kui teil on k\u00fcsimusi v\u00f5i muresid konkreetse toote kohta.

Kahjuks ei saa me tagasi v\u00f5tta m\u00fc\u00fcgiesemeid ega kinkekaarte.<\/p>\n\n\n\n

Vahetused<\/strong>
Kiireim viis tagada, et saate soovitud toote, on tagastada olemasolev toode ja kui tagastamine on heaks kiidetud, osta uus toode eraldi.<\/p>\n\n\n\n

Euroopa Liidu 14-p\u00e4evane j\u00e4relem\u00f5tlemisaeg<\/strong>
Olenemata \u00fclaltoodust, kui kaup saadetakse Euroopa Liitu, on tarbijatel (eraisikutel) \u00f5igus t\u00fchistada v\u00f5i tagastada oma tellimus 14 p\u00e4eva jooksul mis tahes p\u00f5hjusel ja ilma p\u00f5hjendusteta. Nagu eespool \u00f6eldud, peab teie toode olema samas seisukorras, nagu te selle k\u00e4tte saite, kandmata v\u00f5i kasutamata, koos siltidega ja originaalpakendis. Samuti vajate ostukviitungit v\u00f5i ostut\u00f5endit.<\/p>\n\n\n\n

Tagasimaksed<\/strong>
Me teavitame teid, kui oleme teie tagastuse k\u00e4tte saanud ja kontrollinud ning anname teile teada, kas tagasimakse on heaks kiidetud v\u00f5i mitte. Kui see on heaks kiidetud, tagastatakse teile raha automaatselt teie algsel makseviisil 10 t\u00f6\u00f6p\u00e4eva jooksul. Palun pidage meeles, et ka teie pangal v\u00f5i krediitkaardifirmal v\u00f5ib kuluda aega tagasimakse t\u00f6\u00f6tlemiseks ja postitamiseks.
Kui teie tagastuse kinnitamisest on m\u00f6\u00f6dunud rohkem kui 15 t\u00f6\u00f6p\u00e4eva, v\u00f5tke meiega \u00fchendust aadressil info@klap.ee.<\/p>","protected":false},"excerpt":{"rendered":"

We have a 14-day return policy, which means consumers (individuals) have 14 days after receiving their item to request a return. If a refurbished product has been purchased, this right also …<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"iawp_total_views":13,"footnotes":""},"class_list":["post-1560","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn and Refund Policy - KLAP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/klap.ee\/et\/return-and-refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Refund Policy - KLAP\" \/>\n<meta property=\"og:description\" content=\"We have a 14-day return policy, which means consumers (individuals) have 14 days after receiving their item to request a return. If a refurbished product has been purchased, this right also ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/klap.ee\/et\/return-and-refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"KLAP\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T02:50:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/klap.ee\\\/return-and-refund-policy\\\/\",\"url\":\"https:\\\/\\\/klap.ee\\\/return-and-refund-policy\\\/\",\"name\":\"Return and Refund Policy - 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